The Z Cares App
Find out more about the Z Cares App, including a special offer for new providers seeking support with registration.
If you’re a care provider, I’m here to help whether you want regular or one-off support.
- How can I help you?
- CQC Supporting Documents, Registration Tools and Support
- Join the Z Cares Family – for regular support
- Mock Inspections and other one-off/annual services
- Service turnaround and crisis support
🖤 Discounts are always available for local services in the South / East / SE London and Dartford Area. 🖤
📝 (Almost) Instant Policies & Procedures 📝
If you’re just looking for a policy or two, then you can now access the Z Cares policy templates on a pay-as-you-go basis, with no subscription required.
🖤 Just £9.99 each! 🖤
Access the full library of Z Cares templates, and generate them with your service information, logo and review dates included. You can then further edit the policy according to your needs before finalising a signed version which you can then download as a Word document.
If you’re developing your registration supporting documents, or have more than a few policies to create, then you may well find the Z Cares App more economical and useful.
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Latest
- I 💜 Very Small Providers!
The CQC’s State of Care report says that 28% of homecare agencies in England are very small providers, supporting four or fewer people. - Policy note: CQC Update on PRN Medicines
CQC updated its guidance on ‘when required’ (PRN) medicines in September 2025. - Reference Guide to References
Too many care providers are still giving (and accepting) so-called references that say little more than, “yeah, they worked here.” That does nothing to protect people, and it certainly doesn’t meet your obligations under Regulation 19. - Horrified by your draft CQC report?
Providers can think they are ready and still be ambushed by poor ratings and an excoriating report. So what the heck went wrong? When an inspection report is much worse than expected, what can be done? - Social Care in the News – July 2025
Welcome to your monthly digest of the biggest stories from the social care world. - Social Care in the News — June 2025Welcome to your monthly digest of the biggest stories from the social care world.
- Not-so spontaneous human combustion
Back in the day one of the great “unsolved mysteries” was the “spontaneous combustion” of elderly folk. These days we know why they went on fire, yet this is still a neglected risk. - Sleep, falls and behaviour
Do your residents get up when they want, except on Wednesdays, when everyone is rudely awakened by the dustmen? - Applicant Risk Assessment Decision Record
I’m going through the Z Cares archive and have found some old checklists and forms that you might find useful. - Client File Audit Form
I’m going through the Z Cares archive and have found some old checklists and forms that you might find useful. - No Reply / Missing Persons Action Form
I’m going through the Z Cares archive and have found some old checklists and forms that you might find useful. - Prevention of Future Deaths Reports – June 2025
Each month I review the most recent and share any learning and reminders that I think will be of value to providers.